Shipping policy

ONCE YOUR ORDER HAS BEEN PROCESSED BY OUR FULFILLMENTS TEAM, YOU WILL RECEIVE A SHIPPING CONFIRMATION EMAIL WITH TRACKING INFORMATION ENCLOSED. 

OUR TEAM WILL DISPATCH MOST FREE SHIPPING ORDERS WITHIN 24-72 HOURS OF RECEIVING YOUR ORDER AND DELIVER IT WITHIN 3-7 BUSINESS DAYS FROM THE DATE OF DISPATCH. HOWEVER, THIS MAY NOT ALWAYS BE THE CASE—DELAYS CAN OCCUR, ESPECIALLY DURING PERIODS OF HIGH DEMAND, AND SHIPPING TIMELINES MAY EXTEND BEYOND THE USUAL TIMEFRAME.

OUR TEAM WILL DISPATCH ALL EXPRESS SHIPPING ORDERS WITHIN 24-72 HOURS OF RECEIVING YOUR ORDER AND DELIVER IT WITHIN 3 BUSINESS DAYS FROM THE DATE OF DISPATCH. HOWEVER, THIS MAY NOT ALWAYS BE THE CASE—DELAYS CAN OCCUR, ESPECIALLY DURING PERIODS OF HIGH DEMAND, AND SHIPPING TIMELINES MAY EXTEND BEYOND THE USUAL TIMEFRAME.

ALL MADE-TO-ORDER PRODUCTS ARE SHIPPED WITHIN 7-14 DAYS OF RECEIVING THE ORDER. ALL FREE EXPRESS SHIPPING, ORDERS WILL BE DELIVERED WITHIN 1-3 BUSINESS DAYS FROM DATE OF DISPATCH. YOU WILL RECEIVE A SHIPPING CONFIRMATION EMAIL WITH TRACKING INFORMATION ENCLOSED TO HELP YOU TRACK THE STATUS OF YOUR ORDER.

IF AFTER THE TIME INDICATED ABOVE YOU HAVE NOT RECEIVED YOUR ORDER, PLEASE CONTACT US ON contact@mqwe.in INDICATING YOUR (#) ORDER NUMBER IN THE SUBJECT LINE AND WE WILL REVIEW YOUR ORDER HISTORY TO FIND A SOLUTION AS SOON AS POSSIBLE.

 

SHIPPING RATES

SHIPPING RATES ARE CALCULATED BASED ON THE WEIGHT OF YOUR ORDER AND THE DELIVERY LOCATION. YOU WILL BE ABLE TO SEE THE SHIPPING CHARGES AT CHECKOUT BEFORE COMPLETING YOUR PURCHASE.

 

DELIVERY TIME

DELIVERY TIMES MAY VARY DEPENDING ON YOUR LOCATION AND THE SHIPPING METHOD SELECTED. ONCE YOUR ORDER HAS BEEN DISPATCHED, YOU WILL RECEIVE A TRACKING NUMBER ON YOUR EMAIL PROVIDED BY YOU IN THE ORDER DETAILS TO TRACK YOUR PACKAGE.

 

ORDER TRACKING

YOU CAN TRACK THE STATUS OF YOUR ORDER USING THE TRACKING NUMBER PROVIDED IN YOUR SHIPPING CONFIRMATION EMAIL. IF YOU HAVE ANY QUESTIONS ABOUT THE STATUS OF YOUR ORDER, PLEASE CONTACT US AT contact@mqwe.in.

ORDERS MAY EXPERIENCE SHIPPING DELAYS DURING COLLECTION LAUNCHES, SPECIAL RELEASES, MAJOR HOLIDAYS, AND MARKDOWN PERIODS.

MQWE IS NOT LIABLE FOR ANY DELAY IN DELIVERY BY THE COURIER COMPANY / POSTAL AUTHORITIES AND ONLY GUARANTEES TO HAND OVER THE CONSIGNMENT TO THE COURIER COMPANY OR POSTAL AUTHORITIES.

 

LOST PACKAGES

PLEASE NOTE THAT ONCE PROOF OF DELIVERY IS ATTACHED TO A TRACKING NUMBER, MQWE IS NOT RESPONSIBLE FOR LOST, DAMAGED, OR STOLEN ITEMS. ALL RISKS ARE ASSUMED BY THE COURIER.

IF YOU REQUIRE FURTHER ASSISTANCE, PLEASE CONTACT contact@mqwe.in.